Xerox Phaser 3010 [185/430] Black print

Xerox Phaser 3010 [185/430] Black print
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-11
Image Quality
Black Print
Part of the image is black or the entire image is black.
Initial Actions
Check the media path.
Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
Transfer Roller, PL1.1.11
HVPS, PL7.1.2
IP Board (3010/3040), PL7.2.8
IP Board (3045), PL7.3.3
Scanner Assembly (3045NI)
PL8.1.1
Scanner Assembly (3045B) PL8.2.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a Test Print.
The error persists.
Go to Step 5. Go to Step 2.
2 Scan the Test print.
The error persists.
Go to Step 3. Complete.
3 Reseat Scanner connections to the
IP Board.
The error persists.
Replace the
Scanner
(page 4-109),
go to Step 4.
Complete.
4 Does the image print correctly? Complete. Go to Step 5.
5 Replace the Transfer Roller
(page 4-10).
The error persists.
Replace the
HVPS
(page 4-42).
Complete.
Black Print

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