D-Link DWC-1000 [340/368] Led troubleshooting

D-Link DWC-1000 User Manual 340

Section 10 - Troubleshooting

LED Troubleshooting

After you apply power and turn on the wireless controller, the following sequence of events should occur:

1. Whenpowerisrstapplied,verifythatthefrontpanel(green)PowerLEDtotheleftoftheUSBportsis

ON.

2. Afterapproximately2minutes,verifythattherightLANportLEDisONforanylocalportsthatare

connected. This indicates that a link has been established to the connected device.

3. IfaRJ-45portisconnectedtoa1000Mbpsdevice,verifythattheport’sleftLEDisorange.Ifaport

isconnectedtoa100Mbpsdevice,verifythattheport’sleftLEDisgreen.Ifaportisconnectedtoa

10Mbpsdevice,verifythattheport’srightLEDisOFF.

4. IfaSFPportisconnecteda1000Mbpsdevice,verifythattheport’sLEDisorange.Ifaportisconnected

toa100Mbpsdevice,verifythattheport’sLEDisgreen.

If any of these conditions do not occur, see the appropriate section below.

Power LED is OFF

IfthePowerandotherLEDsareowhen your wireless controller is turned on, conrm that the power cord is

connected properly to the wireless controller and that the power cord is connected to a functioning power

outlet that is not controlled by a wall switch.

If the error persists, please contact D-Link technical support.

LAN Port LEDs Not ON

If theLANLEDsdonotgoONwhentheEthernetconnectionismade:

1. CheckthattheEthernetcableconnectionsaresecureatthewirelesscontrollerandattheswitch.

2. Be sure power is applied to the connected switch and that the switch is turned on.

3. Besureyouareusingthecorrectcables(straight-throughorcrossover).

Web Management Interface

Ifyoucannotaccessthewirelesscontroller’swebmanagementinterfacefromaPConyourlocalnetwork:

• ChecktheEthernetconnectionbetweenthePCandthewirelesscontroller.

• Be sure your PC’s IP address is on the same subnet as the wireless controller. If you are using the

recommended addressing scheme, be sure your PC is congured to use a static IPv4 address of

192.168.10.nnn(wherennnisthenumber0oranumberfrom2to255)andasubnetof255.255.255.0.

• Ifthewirelesscontroller’sIPaddresshasbeenchangedandyoudonotknowthecurrentIPaddress,

reset the wireless controller’s conguration to factory default settings. This sets the wireless controller’s

IPaddressto192.168.10.1(referto“RestoringFactoryDefaultSettings”onpage334),butitalsoloses

any changes you made to the factory default settings.

• Ifyoudonotwanttoreverttothefactorydefaultsettingsandloseyourcongurationsettings,youcan

rebootthewirelesscontrolleranduseasniertocapturepacketssentduringthereboot.Lookatthe

ARPpacketstondthewirelesscontroller’sLANinterfaceaddress.