D-Link DWC-1000 [341/368] Using the reset button to restore default settings

D-Link DWC-1000 User Manual 341

Section 10 - Troubleshooting

Using the Reset Button to Restore Default Settings

If you cannot access the wireless controller’s management interface for some reason, press the reset button on

the front panel to restore the factory default settings.

To clear all settings and restore the factory default values:

1. Pressandholdtheresetbuttonforatleast15seconds.

2. Releasetheresetbutton.Therebootprocessiscompleteafterseveralminutes.

Note: After restoring the factory default conguration, the wireless controller’s default LAN IP address is 192.168.10.1,

the default login user name is admin, and the default login password is admin.

Problems with Date and Time

The Date and Time page shows the current date and time of day. The wireless controller uses the Network Time

Protocol(NTP)toobtainthecurrenttimefromoneofseveralnetworktimeserversontheInternet.Eachentryin

the log is stamped with the date and time of day.

If you nd that the date and time stamps are not accurate, conrm that the wireless controller can reach the

Internet.

Discovery Problems with Access Points

If the wireless controller does not discover any or all access points:

• BesurethewirelesscontrollerisconnectedtotheLAN(see“LANPortLEDsNotON”onpage340).

• BesureyouenteredtheappropriateIPaddressrangeiftheaccesspointsoperateindierentVLANs,

residebehindanIPsubnet,oroperateinstandalonemode(see“Step#1:EnableDHCPServer(Optional)”

onpage28).

• Ifyouareusingarewall,unblocktheUDPportnumberforeachaccessportintherewall.

• Be sureeachaccess point is using auniqueIPaddress (see“AP Discovery Methods” on page 78). If

morethanoneaccesspointhasthesameIPaddress,onlyoneofthemisdiscovered.Inthiscase,add

theaccesspointtothemanagedlist,changeitsIPaddress,andthenrundiscoveryagaintodiscoverthe

nextaccesspointwiththatIPaddress(see“Step#3:SelectAPstobeManaged”onpage30).