D-Link DWC-1000 [342/368] Connection problems

D-Link DWC-1000 User Manual 342

Section 10 - Troubleshooting

Connection Problems

Whenanaccesspointisconvertedfromstandalonemodetomanagedmode,itsstaticIPaddresschangestoan

IPaddressthatisissuedbytheDHCPserver,eitheroneinthenetworkoronethatisconguredonthewireless

controller.ThisoccurstoensurethateachmanagedaccesspointhasauniqueIPaddress.

IfthereisnoDHCPserveroriftheaccesspointcannotreachtheDHCPserver,theaccesspointremainsinthe

ConnectingstateasittriestoobtainanIPaddress.IfthereisnoDHCPserverinthenetwork,congureoneonthe

wirelesscontroller(see“Step#1:EnableDHCPServer(Optional)”onpage28).WhenaDHCPserverbecomes

available, the access point can transition from the Connecting state to the Connected state.

If you added a new SSID, but the SSID does not appear under Wi-Fi Networks within 5 minutes, use the following

procedure to reboot the Wireless Controller.

1. Click Maintenance > Firmware > Soft Reboot.

2. Click Soft Reboot.

Network Performance and Rogue Access Point

Detection

Whenrogueaccesspointdetectionis enabled,accesspointsintermittentlygoochannelforshort periods,

whichcanaectnetworkperformance.Ifsecurityconcernsaremoreimportantthannetworkperformance,you

can enable rogue access point detection. If network performance is more important than security concerns, you

can temporarily disable rogue access point detection.