D-Link DFL-1000 [159/168] Troubleshooting faqs

D-Link DFL-1000 [159/168] Troubleshooting faqs
DFL-1000 User Manual
15
9
Troubleshooting FAQs
General administration
Network configuration
Firewall policies
Schedules
VPN
Web content filtering
Logging
General administration
Q: I am trying to set up some of the firewall options, but it keeps asking me for a password while I
work.
Increase the web-based manager idle timeout. See Changing web-based manager options
.
Q: Administration from the Internet does not work.
Configure management access for the external interface. See Configuring the internal interface
.
Q: Everyone in the world knows the password.
Change the administrator password. See Adding and editing administrator accounts
.
Q: I have the DFL-1000 configured the way I want it. Is there some way to save the configuration
before making any more changes?
See Backing up system settings and Restoring system settings.
Network configuration
Q: I am trying to set up the network connections, but I can't seem to ping the firewall.
Configure the interface to respond to pings. See Configuring the internal interface
.
Firewall policies
Q: When I set policies, all the computers on the network seem to be affected. The policy for a
single machine is being applied to the entire network.
When adding the address of a single computer remember to change the netmask from 255.255.255.0 to
255.255.255.255.
Q: My policies are set correctly, but I still cannot connect to the Internet from one or more of the
computers on my internal network.
Check the default gateway setting on that particular computer. Its default gateway must match the internal
address of the DFL-1000.
Q: I checked the default gateway and it matches, but I still cannot connect to the Internet.
Use the setup wizard to make sure that the external address and external gateway of the firewall have
been properly set to your Internet Service Provider's (ISP) specifications. If there is no discrepancy, it
would be a good idea to double check with your ISP that they have provided you with the correct
information.

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