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Moxa ioLogik W5340-HSPA [193/194] Cellular modem error codes
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ioLogik W5300 Troubleshooting the Cellular I/O Connection
F-2
ioAdmin
1. Is the AOPC IP Address correc? □ Yes, IP:_________________ □ No
2. Is the GPRS/Link LED a steady green? □ Yes □ No
3. What status is shown on ioAdmin’s Cellular Dial Up setting tab? ____________
4. Check the RSSI Level: _______________
5. Where ioAdmin show an error code? □ If yes, _______________ □ No
6. Does ioAdmin show the Cellular IP address? □ If yes, IP: __________ □ If No, contact your carrier
7. Operation Mode: □ Always On □On Demand
Active OPC server (AOPC):
1. Check the Firewall. Port 9900 (AOPC), 9500, 9300, 502 should be open
2. Is the AOPC IP address on the Cellular dial up setting Tab correct? □ Yes, IP:_________ □ No
3. Check the AOPC log window. Do you see a message? □ Yes, _____________ □ No, nothing special
4. Does AOPC’s tree view show the device? □ Yes □ No
5. Does ioAdmin show the AOPC after adding AOPC manually? □ Yes □ No
6. Choose “sort by AOPC” in ioAdmin. Does ioAdmin show the AOPC? □ Yes □ No
7. Does ioAdmin show the device in the AOPC list? □ Yes □ No
8. Can you ping the AOPC IP address? □ Yes, Time:___________ms □ No. How to ping AOPC?
Client Test:
1. Did you install OPC core components in your PC? □ Yes □ No
2. Were AOPC and the Client tested on the same PC? □ Yes □ No, please install them
3. Did you create an Active Tag in ioAdmin? □ Yes, □ No
4. Does Client test connect to AOPC? □ Yes □ No. Error Message:________________
Remote Client test:
1. Are the AOPC PC and Client test PC on same Domain? □ Yes □ No
2. Are the AOPC PC’s firewall, security, and authorization settings set? □ Yes, check the port setting and user
group settings □ No
3. What kind of Error Message is displayed when you use Client test? ___________________
4. Please return the completed form to Moxa.
Cellular modem error codes:
Error Code Phenomena Display Message
0 Cellular Module_OK No Error
1 Cellular Module without SIM Card No SIM Card Installed
2 Cellular_Module with Error PIN Code PIN Code Error
3 Cellular_Module can’t detected Error Code 3
4 Can’t registration Cellular Network Error Code 4
5 Cellular_Module Parameters Incorrectly Error Code 5
6 Cellular_Module Busy Error Code 6
7 APN incorrectly Wrong APN Setting
8 Dial to Cellular fail dial to Cellular fail
9 PPP Connect fail PPP connect fail
10 Cellular_Module is not Ready Error Code 10
11 Initiate UART port error Error Code 11
12 No any incoming call in Queue Error Code 12
13 Communication Timeout between CPU and Module Error Code 13
14 Unknown Fail Error Code 13
Содержание
- Edition 9 november 2016 1
- Iologik w5300 series user s manual 1
- Www moxa com product 1
- Copyright notice 2
- Disclaimer 2
- Iologik w5300 series user s manual 2
- Technical support contact information 2
- Trademarks 2
- Www moxa com support 2
- Table of contents 3
- Introduction 6
- Architecture 7
- Iologik w5300 introduction 7
- Using active opc server to resolve dynamic ip addresses 7
- Iologik w5300 introduction 8
- Resolving dynamic private ip issues with ddns 8
- Appearance 9
- Iologik w5300 introduction 9
- Overview 9
- Product features 9
- Iologik w5300 introduction 10
- Led indicators 10
- Physical dimensions unit mm 10
- Common specifications 11
- Package checklist 11
- Product selection guide 11
- Product specifications 11
- Environmental limits 12
- Iologik w5300 introduction 12
- Physical characteristics 12
- Power requirements 12
- Serial communication 12
- Standards and certifications 12
- Warranty 12
- Analog input 13
- Digital input 13
- Digital output 13
- Inputs and outputs 13
- Iologik w5300 introduction 13
- Iologik w5312 w5312 t specifications 13
- Iologik w5340 w5340 t w5340 hspa w5340 hspa t 13
- Mtbf mean time between failure 13
- Power requirements 13
- Digital input 14
- Digital output 14
- Iologik w5300 introduction 14
- Mtbf mean time between failure 14
- Power requirements 14
- Relay output 14
- Getting started 15
- Before testing 16
- Installing the ioadmin utility 16
- Iologik w5300 getting started 16
- Attention 17
- Configuring the computer s ip address 17
- Connecting to a power source 17
- Connecting to ioadmin via ethernet 17
- Grounding the unit 17
- Laboratory testing 17
- Warning 17
- Activating ioadmin and connecting to the iologik 18
- Iologik w5300 getting started 18
- Iologik w5300 getting started 19
- Iologik w5300 getting started 20
- Analog input 21
- Configuring digital i o channels 21
- Connecting i o devices 21
- Digital input dry contact 21
- Digital input wet contact connect to npn type sensor 22
- Digital input wet contact connect to pnp type sensor 22
- Digital output sink type 22
- Iologik w5300 getting started 22
- Relay output 22
- Attention 23
- Iologik w5300 getting started 23
- Testing i o devices 23
- Attention 24
- Din rail wall mounting 24
- Installing removing sim and sd cards 24
- Iologik w5300 getting started 24
- Connecting the iologik w5300 to a cellular network 25
- Iologik w5300 getting started 25
- Detailed instructions 26
- Installing aopc on a host with a static ip address 26
- Iologik w5300 getting started 26
- Iologik w5300 getting started 27
- Attention 28
- Export system config 28
- Import export a configuration file 28
- Import system config 28
- Using ioadmin to import export a device configuration 28
- The ioadmin utility 29
- Configuration file 30
- Device management list 30
- Key features 30
- On line wiring guide 30
- Remote management 30
- System requirements 30
- Ioadmin menu bar 31
- Iologik w5300 the ioadmin utility 31
- Menu bar file 31
- The ioadmin utility window 31
- Using the ioadmin utility 31
- Iologik w5300 the ioadmin utility 32
- Menu bar system 32
- Iologik w5300 the ioadmin utility 33
- Iologik w5300 the ioadmin utility 34
- Menu bar sort 34
- Iologik w5300 the ioadmin utility 35
- The wiring guide 35
- Auto scan iologik devices 36
- Ioadmin quick link buttons 36
- Iologik w5300 the ioadmin utility 36
- Sorting views 36
- Advanced functions delete restart reset import export config 37
- Basic functions add connect and disconnect 37
- Ioadmin navigation panel 37
- Iologik w5300 the ioadmin utility 37
- I o configuration panel general 38
- Iologik w5300 the ioadmin utility 38
- Main window 38
- Iologik w5300 the ioadmin utility 39
- Server info panel 39
- Server settings panel general 39
- Ioadmin status bar 40
- Iologik w5300 the ioadmin utility 40
- Message monitor panel general 40
- Synchronization rate status bar 40
- Attention 41
- Ioadmin configuration panels 41
- Iologik w5300 the ioadmin utility 41
- The server settings panel 41
- Dns settings 42
- Iologik w5300 the ioadmin utility 42
- Ip settings 42
- Modbus tcp alive check timeout settings 42
- The lan settings panel 42
- Configuring ai channels 43
- Snmp settings 43
- The i o configuration panel 43
- Iologik w5300 the ioadmin utility 44
- Two scaling methods slope formula and slope intercept 44
- Configuring virtual channels 45
- Iologik w5300 the ioadmin utility 45
- Iologik w5300 the ioadmin utility 46
- Configuring digital i o channels 47
- Configuring digital input channels 47
- Iologik w5300 the ioadmin utility 47
- Counter scaling 48
- Iologik w5300 the ioadmin utility 48
- Attention 49
- Configuring digital output relay output channels 49
- Iologik w5300 the ioadmin utility 49
- Iologik w5300 the ioadmin utility 50
- Relay count monitoring 50
- Attention 51
- Iologik w5300 the ioadmin utility 51
- Testing di and do channels 51
- Alias name 52
- Iologik w5300 the ioadmin utility 52
- The i o expansion panel 52
- Attention 53
- Iologik w5300 the ioadmin utility 53
- I o expansion step by step 54
- Iologik w5300 the ioadmin utility 54
- Iologik w5300 the ioadmin utility 55
- Iologik w5300 the ioadmin utility 56
- The active tags panel 56
- Active opc redundancy mode 57
- Iologik w5300 the ioadmin utility 57
- Active tags 58
- Heartbeat interval 58
- Iologik w5300 the ioadmin utility 58
- Read write privilege 58
- Attention 59
- Iologik w5300 the ioadmin utility 59
- Dial up setting 60
- Iologik w5300 the ioadmin utility 60
- The cellular settings panel 60
- Caller ids 61
- Iologik w5300 the ioadmin utility 61
- Operation mode 61
- Ddns settings 62
- Iologik w5300 the ioadmin utility 62
- Iologik w5300 the ioadmin utility 63
- Port forwarding 63
- Example gateway to gateway connection between iologik and ipsec servers 64
- Iologik ipsec vpn specifications 64
- Iologik w5300 the ioadmin utility 64
- Vpn settings panel iologik w5340 hspa t only 64
- What are virtual private networks vpns 64
- General settings 65
- Ioadmin vpn settings tab 65
- Iologik w5300 the ioadmin utility 65
- Manual key esp 65
- Iologik w5300 the ioadmin utility 66
- Isakmp psk 66
- Local identify 66
- Advanced settings 67
- Iologik w5300 the ioadmin utility 67
- Isakmp phase 1 67
- Isakmp phase 2 67
- Vpn system log events and error codes 67
- Cellular reconnection 68
- Iologik w5300 the ioadmin utility 68
- Iologik w5300 the ioadmin utility 69
- Meter sensor 69
- Op mode 69
- Attention 70
- Iologik w5300 the ioadmin utility 70
- Network statistics 70
- Iologik w5300 the ioadmin utility 71
- Watchdog panel 71
- Attention 72
- Click go logic panel 72
- Iologik w5300 the ioadmin utility 72
- Click go logic 73
- Click go function comparison table by product line 74
- I overview 74
- Ii getting started 74
- Iii start working with the logic 74
- Iologik w5300 click go logic 74
- Overview 74
- To get a quick start 74
- Click go logic basics 75
- Features 75
- Iologik w5300 click go logic 75
- Attention 76
- Click go development process 76
- Working with the rules 76
- Attention 77
- Configurable dio channel mode selection 77
- Digital input mode selection 77
- I o configuration 77
- Attention 78
- Digital output mode selection 78
- Iologik w5300 click go logic 78
- Alias configuration 79
- Analog input mode selection 79
- Iologik w5300 click go logic 79
- Attention 80
- Iologik w5300 click go logic 80
- Testing the i o channels 80
- Defining global variables 81
- Internal register integer settings 81
- Iologik w5300 click go logic 81
- Timer settings 81
- E mail server 82
- Iologik w5300 click go logic 82
- Snmp trap server 82
- Iologik w5300 click go logic 83
- Active message server 84
- Iologik w5300 click go logic 84
- Sms phone book 84
- Ftp settings 85
- Iologik w5300 click go logic 85
- Working off working days 85
- Data logging profile list 86
- Iologik w5300 click go logic 86
- Iologik w5300 click go logic 87
- Click go logic basics 88
- Internal register float settings 88
- Iologik w5300 click go logic 88
- Working with logic 88
- If a then b else c 89
- Iologik w5300 click go logic 89
- If then else conditionals 90
- Iologik w5300 click go logic 90
- Di digital input 91
- Iologik w5300 click go logic 91
- Ai analog input 92
- Counter 92
- Iologik w5300 click go logic 92
- Iologik w5300 click go logic 93
- Relay counter 93
- Virtual channel 93
- Internal register integer 94
- Iologik w5300 click go logic 94
- Expansion module connection fail 95
- Iologik w5300 click go logic 95
- Schedule 95
- Iologik w5300 click go logic 96
- More information about repeat interval vs edge detection 96
- System start up 96
- Iologik w5300 click go logic 97
- Iologik w5300 click go logic 98
- Then else actions 98
- Counter 99
- Iologik w5300 click go logic 99
- Iologik w5300 click go logic 100
- Pulse output 100
- Iologik w5300 click go logic 101
- Relay counts 101
- Internal register integer 102
- Iologik w5300 click go logic 102
- Active message 103
- Attention 103
- Iologik w5300 click go logic 103
- Snmp trap 103
- Iologik w5300 click go logic 104
- Iologik w5300 click go logic 105
- Short message service 105
- Data log start stop 106
- Ftp service 106
- Iologik w5300 click go logic 106
- Activating the rule set 107
- Iologik w5300 click go logic 107
- Upload restart and run 107
- Import export configuration 108
- Iologik w5300 click go logic 108
- Rule set management bar 108
- Planning and assistance 109
- Iologik w5300 planning and assistance 110
- Known issue 1 dynamic or private ip over a cellular network 110
- Known issue 2 low bandwidth and slow response time 110
- Known issue 3 unexpected disconnection from cellular networks carriers 110
- Known issues of cellular monitoring systems 110
- Active opc server with a static ip address 111
- Iologik w5300 planning and assistance 111
- Known issue 4 large power consumption when attached to base stations 111
- Cellular remote i o architecture 112
- Iologik w5300 planning and assistance 112
- Using ioadmin to perform simple data monitoring from a remote site 112
- Iologik w5300 planning and assistance 113
- Expanding input output channels 114
- Iologik w5300 planning and assistance 114
- Iologik w5300 planning and assistance 115
- Iologik w5300 planning and assistance 116
- Iologik w5300 planning and assistance 117
- Using modbus tcp protocol with your program 117
- Iologik w5300 planning and assistance 118
- Iologik w5300 planning and assistance 119
- Iologik w5300 planning and assistance 120
- Using the counter to get meter readings and statistics 120
- Iologik w5300 planning and assistance 121
- Log profile creation 121
- Record your i o data in the data log file 121
- Iologik w5300 planning and assistance 122
- Iologik w5300 planning and assistance 123
- Iologik w5300 planning and assistance 124
- Log file upload with ftp 124
- Iologik w5300 planning and assistance 125
- Iologik w5300 planning and assistance 126
- Connecting a modbus rtu serial device attached to the iologik over a cellular network 127
- Connecting to a scada system 127
- Environment 127
- Iologik w5300 planning and assistance 127
- Diagram 128
- Iologik w5300 planning and assistance 128
- Setup procedure 128
- Iologik w5300 planning and assistance 129
- Setup procedure 129
- Updating serial tags to scada system with active opc server over a cellular network 129
- Iologik w5300 planning and assistance 130
- Handling front end events and alarms 131
- Iologik w5300 planning and assistance 131
- Setup procedure 131
- Iologik w5300 planning and assistance 132
- Setup procedure 132
- Sms escalation and acknowledgement 132
- Iologik w5300 planning and assistance 133
- Iologik w5300 planning and assistance 134
- Setup procedure 134
- Sms commands for monitoring and control 134
- Enabling the power saving function and secure wake on call 135
- Iologik w5300 planning and assistance 135
- Setup procedure 135
- Enabling ethernet and cellular redundancy 136
- Iologik w5300 planning and assistance 136
- Setup procedure 136
- Pin outs and cable wiring 137
- Cn1 sma cellular antenna connector 138
- Cn2 db9 male rs 232 connector 138
- Cn3 rj 45 ethernet connector 138
- Iologik w5300 pin outs and cable wiring 138
- Pinouts 138
- Iologik w5300 pin outs and cable wiring 139
- Tb1 power input terminal block 139
- Tb2 i o terminal block w5340 139
- Tb3 5 pin 4 wire 2 wire rs 422 485 terminal block 139
- Cable wiring 140
- Digital input dry contact 140
- Digital input wet contact 140
- Iologik w5300 pin outs and cable wiring 140
- Tb2 i o terminal block w5312 140
- Analog input 141
- Attention 141
- Digital output sink mode 141
- Iologik w5300 pin outs and cable wiring 141
- Relay output 141
- Sms commands 142
- Details 143
- Example 143
- Sms command syntax 143
- Sms command table 143
- System information commands 143
- Example 144
- Iologik w5300 sms commands 144
- Local i o commands 144
- Expansion i o commands 145
- Iologik w5300 sms commands 145
- Details 146
- Example 146
- Internal registers integer 146
- Iologik w5300 sms commands 146
- Optional commands 146
- Modbus tcp address mapping 147
- Iologik w5300 modbus tcp address mapping 148
- Iologik w5340 and iologik w5340 hspa modbus mapping 148
- Xxxx read write coils support functions 1 5 15 148
- Iologik w5300 modbus tcp address mapping 149
- Iologik w5300 modbus tcp address mapping 150
- Iologik w5300 modbus tcp address mapping 151
- Iologik w5300 modbus tcp address mapping 152
- Xxxx read only coils supports function 2 152
- Iologik w5300 modbus tcp address mapping 153
- Xxxx read only registers supports function 4 153
- Iologik w5300 modbus tcp address mapping 154
- Xxxx read write registers supports functions 3 6 16 154
- Iologik w5300 modbus tcp address mapping 155
- Iologik w5300 modbus tcp address mapping 156
- Iologik w5300 modbus tcp address mapping 157
- Iologik w5300 modbus tcp address mapping 158
- Iologik w5300 modbus tcp address mapping 159
- Iologik w5300 modbus tcp address mapping 160
- Iologik w5300 modbus tcp address mapping 161
- Iologik w5300 modbus tcp address mapping 162
- Iologik w5300 modbus tcp address mapping 163
- Iologik w5300 modbus tcp address mapping 164
- Xxxx write registers supports function 8 164
- Iologik w5300 modbus tcp address mapping 165
- Iologik w5312 modbus mapping 165
- Xxxx read write coils supports functions 1 5 15 165
- Iologik w5300 modbus tcp address mapping 166
- Iologik w5300 modbus tcp address mapping 167
- Iologik w5300 modbus tcp address mapping 168
- Iologik w5300 modbus tcp address mapping 169
- Iologik w5300 modbus tcp address mapping 170
- Xxxx read only coils supports function 2 170
- Xxxx read only registers supports function 4 170
- Iologik w5300 modbus tcp address mapping 171
- Iologik w5300 modbus tcp address mapping 172
- Xxxx read write registers supports functions 3 6 16 172
- Iologik w5300 modbus tcp address mapping 173
- Iologik w5300 modbus tcp address mapping 174
- Iologik w5300 modbus tcp address mapping 175
- Iologik w5300 modbus tcp address mapping 176
- Iologik w5300 modbus tcp address mapping 177
- Iologik w5300 modbus tcp address mapping 178
- Iologik w5300 modbus tcp address mapping 179
- Iologik w5300 modbus tcp address mapping 180
- Iologik w5300 modbus tcp address mapping 181
- Iologik w5300 modbus tcp address mapping 182
- Iologik w5300 modbus tcp address mapping 183
- Iologik w5300 modbus tcp address mapping 184
- Iologik w5300 modbus tcp address mapping 185
- Xxxx write registers supports function 8 185
- Rfc1213 mib ii supported snmp variables 186
- Snmp agents with mib ii rs 232 like groups 186
- Iologik w5300 snmp agents with mib ii rs 232 like groups 187
- Iologik w5300 snmp agents with mib ii rs 232 like groups 188
- Iologik w5340 w5340 hspa 188
- Private mib file and snmp variables 188
- Iologik w5300 snmp agents with mib ii rs 232 like groups 189
- Factory default settings 190
- Iologik w5300 factory default settings 191
- Iologik w5300 network port usage 191
- Problem description 192
- Self checklist 192
- Sim card settings 192
- Troubleshooting the cellular i o connection 192
- Active opc server aopc 193
- Cellular modem error codes 193
- Client test 193
- Ioadmin 193
- Iologik w5300 troubleshooting the cellular i o connection 193
- Remote client test 193
- How to set active opc to get better connection quality 194
- Service delay time 194
- Which tcp ports should initial open 194
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