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Zyxel V301-T1 [234/240] Ukraine

Appendix G Customer Support

V300 Series User’s Guide

234

• Regular Mail: ZyXEL Thailand Co., Ltd., 1/1 Moo 2, Ratchaphruk Road, Bangrak-

Noi, Muang, Nonthaburi 11000, Thailand.

Ukraine

• Support E-mail: support@ua.zyxel.com

• Sales E-mail: sales@ua.zyxel.com

• Telephone: +380-44-247-69-78

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United Kingdom

• Support E-mail: support@zyxel.co.uk

• Sales E-mail: sales@zyxel.co.uk

• Telephone: +44-1344-303044, 08707-555779 (UK only)

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Bracknell, Berkshire RG12 2XB, United Kingdom (UK)

Содержание

Default login details 1
Firmware version 1 0 edition 1 05 2010 1
Ip phone 1
V300 series 1
Www zyxel com 1
About this user s guide 3
Intended audience 3
Related documentation 3
User s guide feedback 3
Document conventions 4
Note notes tell you other important information for example other things you may need to configure or helpful tips or recommendations 4
Syntax conventions 4
Warnings and notes 4
Warnings tell you about things that could harm you or your device 4
Document conventions 5
Figures in this user s guide may use the following generic icons the v300 icon is not an exact representation of your device 5
Icons used in figures 5
V300 series user s guide 5
For your safety be sure to read and follow all warning notices and instructions 6
Safety warnings 6
Contents overview 9
Technical reference 3 9
User s guide 5 9
About this user s guide 11
Chapter 1 introducing the v300 7 11
Chapter 2 hardware 1 11
Contents overview 11
Document conventions 11
List of figures 7 11
List of tables 3 11
Part i user s guide 25 11
Safety warnings 11
Table of contents 11
Table of contents 1 11
Chapter 3 using the lcd screen 5 12
Chapter 4 the phonebook 1 12
Chapter 5 lcd menus basic settings 3 12
Chapter 6 lcd menus advanced 9 12
Part ii technical reference 43 12
Chapter 7 the web configurator 3 13
Chapter 10 sip account setup 01 14
Chapter 11 phone setup 119 14
Chapter 12 the phone book 27 14
Chapter 8 the status screens 9 14
Chapter 9 network setup 7 14
Chapter 13 system 37 15
Chapter 14 logs 45 15
Chapter 15 tools 47 15
Chapter 16 troubleshooting 57 15
List of figures 17
List of tables 23
User s guide 25
Hapter 27
Introducing the v300 27
Overview 27
Applications 28
Figure 1 internet telephony service provider application 28
Make calls via internet telephony service provider 28
Make calls via ip pbx 28
Figure 2 ip pbx application 29
Figure 3 peer to peer calling 29
Make peer to peer calls 29
Ways to manage the v300 29
Good habits for managing the v300 30
Hapter 31
Hardware 31
Overview 31
Figure 4 front panel hardware 32
Physical features 32
Chapter 2 hardware 33
Label description 33
Table 2 front panel hardware 33
The following table describes the front panel hardware 33
V300 series user s guide 33
Chapter 2 hardware 34
Figure 5 side panel 34
Label description 34
Table 2 front panel hardware continued 34
V300 series user s guide 34
Chapter 2 hardware 35
Figure 6 rear panel 35
Label description 35
Table 3 side panel hardware 35
The following table describes the side panel hardware 35
V300 series user s guide 35
Chapter 2 hardware 36
Figure 7 base panel hardware 36
Label description 36
Note use only the power adaptor and cable that came with your v300 36
Table 4 rear panel hardware 36
Table 5 base panel hardware 36
The following table describes the rear panel hardware 36
V300 series user s guide 36
Making a call 37
Note if you do this all configuration changes and data on the v300 are lost including phonebook records 37
Note if you reset the v300 all settings return to their factory defaults all data stored in the v300 phonebook entries for example will be lost 37
Phone functions 37
Resetting the v300 37
Table 5 base panel hardware 37
The lcd screen 37
Changing the volume 38
Ending a call 38
Receiving a call 38
Making conference calls 39
Muting a call 39
Placing a call on hold 39
Using voicemail 39
Note do not press any other keys between step 2 and step 3 if you do you will have to start again 40
Note if the person who started the conference call leaves the remaining parties can continue talking in the same conference 40
Note you cannot have a conference call and a transferred call ongoing at the same time 40
Note do not turn off or attempt to use your v300 during a firmware update 41
Transferring a call 41
Upgrading the phone s firmware 41
Technical reference 43
Hapter 45
Navigation 45
Overview 45
Using the lcd screen 45
Dhcp off 46
Enabling and disabling features 46
Entering numbers letters and symbols 46
Figure 8 example dhcp 46
Note if later you decide you want to use static ip or pppoe then you do not need to come into the dhcp menu to disable it rather just go into one of those other menus and enable one of them this automatically turns dhcp off 46
Note not all modes are available in all screens 46
Chapter 3 using the lcd screen 47
Lcd menu overview 47
Menu description 47
Press the navigator up or down to access the v300 s lcd menu system 47
Table 6 keypad characters 47
Table 7 lcd menu overview 47
The following table shows the numbers letters and symbols you can enter 47
This section shows the lcd menus and describes what you can do with each 47
V300 series user s guide 47
Chapter 3 using the lcd screen 48
Menu description 48
Table 7 lcd menu overview continued 48
V300 series user s guide 48
45 2010 01 01 sip1 1234 49
Figure 10 flexworker icon 49
Figure 9 lcd status screen 49
The lcd status screen 49
Add a phonebook entry 51
Hapter 51
Overview 51
The phonebook 51
What you can do in this chapter 51
Ann 1234 52
Call a phonebook contact 52
Calling a number not in the phonebook 52
Figure 12 lcd contact record save 52
Figure 13 lcd dial screen 52
Figure 14 lcd contact list screen 52
Line 1 dial _ 52
Note the numbers that display to the left of a contact s name in this screen are index numbers only you cannot use them to select an entry to call 52
Note you can view the stored contact entry by pressing the phonebook key 52
Save to phone 52
Entering the menu system 53
Hapter 53
Lcd menus basic settings 53
Overview 53
What you can do in this chapter 53
Ann 1234 54
Figure 16 lcd menu phonebook 54
Figure 17 lcd menu volume setting 54
Table 8 lcd menu volume setting 54
The phonebook menu 54
The volume setting menu 54
Vol control 1 speaker volume 54
Figure 18 lcd menu volume screen 55
Figure 19 lcd menu system info 55
Menu setting 3 system info 55
Speaker vol 55
Table 9 lcd menu system info 55
The system info menu 55
Volume screen 55
Figure 20 lcd menu reset 56
Figure 21 lcd menu reset system restart 56
Figure 22 lcd menu reset system restart confirm 56
Figure 23 lcd menu reset reset default 56
Load factory default 56
Menu setting 5 reset 56
Press 2 56
Reset 1 restartphone 56
Reset 2 resetdefault 56
System restart 56
The advanced setting menu 56
The reset menu 56
Figure 24 lcd menu reset reset default confirm 57
Press 2 57
Hapter 59
Lcd menus advanced 59
Overview 59
What you can do in this chapter 59
Figure 25 lcd menu advanced setting 60
Setting 1 voip1 60
The advanced setting menu 60
The voip menus 60
What you need to know 60
Chapter 6 lcd menus advanced 61
Figure 26 lcd menu admin password entry 61
Figure 27 lcd menu sip active 61
If you make a mistake press the phonebook to delete your entry one number at a time 61
Note enter information in these menus exactly as you received it from your voip service provider if you were not given information for any menu or field leave it at its default setting 61
Note once you have configured the fields in these menus with the correct information the v300 must register with the sip server you may need to restart the v300 to do this 61
Password 61
Press once again after entering the password if correct the following screen displays 61
See the following sections for more information on each menu in this screen 61
Sip active 61
Sip1 2 active on 61
Table 10 lcd menu sip account configuration 61
Use this screen to set whether the sip account linked is active or not when the account is inactive you cannot make or receive calls on the v300 using that account you can however use the other account assuming it is active if both are inactive then the v300 cannot make or receive any phone calls whatsoever 61
V300 series user s guide 61
Voip1 or voip2 and press upon which you are prompted to enter the v300 s admin password the default is 1234 61
Figure 28 lcd menu sip active 62
Figure 29 lcd menu sip number 62
Figure 30 lcd menu sip number edit 62
Note if you have a sip account like 1234567 voip provider com the sip number is 1234567 62
Sip number 62
Sip number edit 62
Sip1 2 active on 62
Sip1 num 62
Sip1 num 1 _ 62
Figure 31 lcd menu sip server address 63
Figure 32 lcd menu sip server address edit 63
Figure 33 lcd menu sip server port 63
Note make no changes in this screen unless your service provider told you to 63
Serv addr 63
Serv addr 1 _ 63
Serv port 5060 63
Sip server address 63
Sip server address edit 63
Sip server port 63
Figure 34 lcd menu sip server port edit 64
Figure 35 lcd menu sip register server 64
Figure 36 lcd menu sip register server address edit 64
Note the port number can consist of numerals 0 9 only 64
Reg addr 64
Reg addr 1 _ 64
Serv port 1 5060_ 64
Sip register server 64
Sip register server edit 64
Sip server port edit 64
Domain 65
Figure 37 lcd menu sip register port 65
Figure 38 lcd menu sip register port edit 65
Figure 39 lcd menu sip service domain 65
Note make no changes in this screen unless your service provider told you to 65
Note the port number can consist of numerals 0 9 only 65
Reg port 1 5060_ 65
Reg port 5060 65
Sip register port 65
Sip register port edit 65
Sip service domain 65
Domain 1 _ 66
Figure 40 lcd menu sip service domain edit 66
Figure 41 lcd menu sip user id 66
Figure 42 lcd menu sip user id edit 66
Sip authentication id edit 66
Sip service domain edit 66
Sip user id 66
User id 66
User id 1 _ 66
Authentication password edit 67
Password 67
Password 1 _ 67
Sip password 67
The auto provision menu 67
Active 68
Auto provision active 68
Figure 46 lcd menu dhcp 68
Figure 47 lcd menu dhcp 68
Figure 48 lcd menu protocol 68
Protocol 68
Table 11 lcd menu sip account configuration 68
Auto provisioning server address 69
Figure 49 lcd menu serv addr 69
Figure 50 lcd menu serv addr error 69
Serv addr 69
Serv addr 1 invalid ip addr 69
Table 12 lcd menu static ip 69
Expire time 70
Expire time 3600 70
Figure 51 lcd menu serv port 70
Figure 52 lcd menu expire time 70
Figure 53 lcd menu retry time 70
Retry time 70
Retry time 1800 70
Serv port 8080 70
Server port 70
Dhcp on 71
Figure 54 lcd menu dhcp 71
Figure 55 lcd menu static ip 71
Note if static ip or pppoe is enabled dhcp will be disabled automatically 71
Static ip off 71
Table 13 lcd menu static ip 71
The static ip menu 71
Figure 56 lcd menu ip address 72
Figure 57 lcd menu ip address edit 72
Ip address 72
Ip address 0 72
Ip address 1 0 _ 72
Ip address edit 72
Table 13 lcd menu static ip 72
Table 14 lcd menu sip account configuration 72
Default gateway edit 73
Figure 58 lcd menu gateway 73
Figure 59 lcd menu gateway edit 73
Figure 60 lcd menu subnet mask 73
Figure 61 lcd menu subnet mask edit 73
Gateway 73
Gateway 0 73
Gateway 1 0 _ 73
Subnet mask 73
Subnet mask 0 73
Subnet mask 1 0 _ 73
Subnet mask edit 73
First and second dns servers 74
First second dns edit 74
St dns 0 74
St dns 1 0 _ 74
The pppoe menu 74
Figure 64 lcd menu pppoe 75
Figure 65 lcd menu pppoe username 75
Figure 66 lcd menu pppoe username edit 75
Pppoe off 75
Pppoe username 75
Pppoe username edit 75
Table 15 lcd menu pppoe 75
Table 16 lcd menu sip account configuration 75
Username 75
Username 1 _ 75
Password 76
Password 1 _ 76
Pppoe password 76
Pppoe password edit 76
The vlan menu 76
Contrast 77
Figure 69 lcd menu vlan 77
Figure 70 lcd menu lcd contrast 77
Lcd contrast 77
Table 17 lcd menu vlan 77
Vlan off 77
Figure 71 lcd menu ring type 78
Figure 72 lcd menu flexworker mode 78
Flexworker mode 78
Flexworker mode on 78
Ring setting 78
Ring type chirp 0 78
Using flexworker mode 78
01 2010 01 01 flexworker login 79
Extension num 79
Flexworker logout 79
Password 79
User name 79
Clock alarm 80
Clock alarm 1 0 0 off 80
Date format 80
Figure 73 lcd menu clock alarm 80
Figure 74 lcd menu time zone 80
Time zone 80
Time zone gmt 00 00 80
Date format yyyy mm dd 81
Figure 75 lcd menu date format 81
Accessing the web configurator 83
Hapter 83
Overview 83
The web configurator 83
Figure 77 change password screen 84
Note if you do not change the password the following screen appears every time you log in 84
Note if you do not change your password anyone who knows the default password can access your phonebook and sip account information over the network 84
Figure 78 the status screen 85
Chapter 7 the web configurator 86
Icon description 86
Link tab function 86
Navigation panel 86
Table 18 web configurator icons in the title bar 86
Table 19 navigation panel summary 86
The icons have the following functions 86
The title bar has some icons in the upper right corner 86
Title bar 86
Use the menu items on the navigation panel to open screens and configure the v300 s features the following table describes the menu items 86
V300 series user s guide 86
Chapter 7 the web configurator 87
Check the status bar when you click apply or ok to verify that the configuration has been updated 87
Link tab function 87
Main window 87
Right after you log in the status screen is displayed see chapter 8 on page 89 for more information about the status screen 87
Status bar 87
Table 19 navigation panel summary 87
The main window displays information and configuration fields it is discussed in the rest of this document 87
V300 series user s guide 87
Hapter 89
Overview 89
The status screens 89
What you can do in this chapter 89
Chapter 8 the status screens 90
Each field is described in the following table 90
Figure 79 status screen 90
Label description 90
Status screen 90
Table 20 status screen 90
This screen displays the overall status and performance statistics of your device click status to display it 90
V300 series user s guide 90
Chapter 8 the status screens 91
Label description 91
Table 20 status screen 91
V300 series user s guide 91
Chapter 8 the status screens 92
Figure 80 packet statistics 92
Label description 92
Packet statistics 92
Table 20 status screen 92
Table 21 packet statistics 92
The following table describes the fields in this screen 92
This screen displays read only information here includes port status and packet specific statistics also provided are system up time and poll interval s the poll interval s field is configurable to access it open the status screen see section 8 on page 90 and click details next to packet statistics 92
V300 series user s guide 92
Figure 81 voip statistics 93
Table 21 packet statistics continued 93
Voip statistics 93
Chapter 8 the status screens 94
Each field is described in the following table 94
Label description 94
Table 22 voip statistics 94
V300 series user s guide 94
Chapter 8 the status screens 95
Label description 95
Table 22 voip statistics 95
V300 series user s guide 95
Hapter 97
Network setup 97
Overview 97
What you can do in this chapter 97
What you need to know about network setup 97
Ip address and subnet mask 98
Note regardless of your particular situation do not create an arbitrary ip address always follow the guidelines above for more information on address assignment please refer to rfc 1597 address allocation for private internets and rfc 1466 guidelines for management of ip address space 98
Pppoe encapsulation 98
By implementing pppoe directly on the v300 rather than individual computers the computers on the lan do not need pppoe software installed since the v300 does that part of the task furthermore with nat all of the lans computers will have access 99
Chapter 9 network setup 99
Internet connection 99
Label description 99
Operationally pppoe saves significant effort for both you and the isp or carrier as it requires no specific configuration of the broadband modem at the customer site 99
The following table describes the labels in this screen 99
V300 series user s guide 99
Chapter 9 network setup 100
Internet connection 100
Label description 100
Management port 100
Mgnt port 100
Mgnt port the following screen displays 100
The following table describes the labels in this screen 100
Use this screen to configure the management ip address of the v300 you can use this ip address to connect to the v300 even when its wan ip address is in a different subnet your computer must be in the same subnet as the management ip address to use it 100
V300 series user s guide 100
Hapter 101
Overview 101
Sip account setup 101
What you can do in this chapter 101
What you need to know about network setup 101
Sip call progression 102
Sip identities 102
Sip number 102
Sip service domain 102
Table 26 sip call progression 102
Figure 84 sip user agent 103
Sip client server 103
Sip proxy server 103
Sip user agent 103
Figure 85 sip proxy server 104
Sip redirect server 104
Figure 86 sip redirect server 105
Nat and sip 105
Sip register server 105
Figure 87 stun 106
Outbound proxy 106
Voice coding 106
Mwi message waiting indication 107
Diffserv 108
Dscp and per hop behavior 108
Figure 88 diffserv differentiated service field 108
Quality of service qos 108
Type of service tos 108
The sip settings screen 109
Sip settings 110
Chapter 10 sip account setup 111
Each field is described in the following table 111
Label description 111
Sip settings 111
V300 series user s guide 111
Chapter 10 sip account setup 112
Label description 112
Sip settings 112
V300 series user s guide 112
Advanced 113
Advanced sip setup screen 113
Advanced setup 114
Chapter 10 sip account setup 114
Each field is described in the following table 114
Label description 114
V300 series user s guide 114
Advanced setup continued 115
Chapter 10 sip account setup 115
Label description 115
V300 series user s guide 115
Advanced setup continued 116
Chapter 10 sip account setup 116
Label description 116
V300 series user s guide 116
Advanced setup continued 117
Chapter 10 sip account setup 117
Each field is described in the following table 117
Label description 117
Qos the following screen displays 117
Sip qos screen 117
V300 series user s guide 117
Chapter 10 sip account setup 118
Label description 118
V300 series user s guide 118
Hapter 119
Overview 119
Phone setup 119
What you can do in this chapter 119
Phone settings 120
Phone settings screen 120
Chapter 11 phone setup 121
Each field is described in the following table 121
Label description 121
Phone settings 121
V300 series user s guide 121
Chapter 11 phone setup 122
Label description 122
Phone settings 122
V300 series user s guide 122
Comfort noise generation 123
Phone region screen 123
Region 123
Voice activity detection silence suppression 123
Speed dial 124
Speed dial settings screen 124
Programmable feature key settings 125
Programmable feature key settings screen 125
Speed dial 125
Call forward screen 127
Hapter 127
Overview 127
The phone book 127
What you can do in this chapter 127
Call forward 128
Call forward the following screen displays 128
Can set up rules for all incoming calls or have the v300 forward calls from specific numbers only 128
Chapter 12 the phone book 128
Label description 128
The following table describes the labels in this screen 128
V300 series user s guide 128
Call forward continued 129
Chapter 12 the phone book 129
Label description 129
V300 series user s guide 129
Call forward continued 130
Chapter 12 the phone book 130
Contact list 130
Contact list screen 130
Contact list the following screen displays 130
Label description 130
The following table describes the labels in this screen 130
V300 series user s guide 130
Chapter 12 the phone book 131
Contact list continued 131
Contact list screen 131
Group list screen 131
Label description 131
Use this screen to see and edit the calling groups to which your phonebook contacts belong 131
V300 series user s guide 131
Chapter 12 the phone book 132
Group list 132
Group list the following screen displays 132
Label description 132
The following table describes the labels in this screen 132
V300 series user s guide 132
Block list 133
Block list screen 133
Block list the following screen displays 133
Chapter 12 the phone book 133
Label description 133
The following table describes the labels in this screen 133
Use this screen to see and edit details of the phone numbers that are prevented from making incoming calls to the v300 133
V300 series user s guide 133
Block list continued 134
Chapter 12 the phone book 134
Label description 134
V300 series user s guide 134
Dnd white list 135
Dnd white list screen 135
Chapter 12 the phone book 136
Dnd white list 136
Label description 136
The following table describes the labels in this screen 136
V300 series user s guide 136
Hapter 137
Overview 137
System 137
What you can do in this chapter 137
General 138
General screen 138
Note if you forget your password you will need to reset the device see your quick start guide for details 138
Chapter 13 system 139
General continued 139
Label description 139
Note the new password must be between 4 and 8 numerals 0 9 long letters spaces and other characters are not allowed 139
V300 series user s guide 139
Chapter 13 system 140
Label description 140
The following table describes the labels in this screen 140
Time setting 140
Time setting screen 140
Time setting the screen appears as shown use this screen to configure the v300 s time based on your local time zone 140
V300 series user s guide 140
Chapter 13 system 141
Label description 141
Time setting continued 141
V300 series user s guide 141
Chapter 13 system 142
Dynamic dns 142
Dynamic dns allows you to map your current dynamic ip address with one or many dynamic dns services so that anyone can contact you sip ip phones can access the sip server on the v300 using a domain name for instance myhost dhs org where myhost is a name of your choice that will never change instead of using an ip address that changes each time you reconnect 142
First of all you need to have registered a dynamic dns account with www dyndns org this is for people with a dynamic ip from their isp or dhcp server that would still like to have a domain name the dynamic dns service provider will give you a password or key 142
Label description 142
Time setting continued 142
V300 series user s guide 142
Chapter 13 system 143
Dynamic dns the screen appears as shown use this screen to change your v300 s ddns settings 143
Label description 143
The following table describes the labels in this screen 143
V300 series user s guide 143
Chapter 13 system 144
Clock alarm setting 144
Clock alarm setting the screen appears as shown use this screen to configure the v300 s clock alarm schedule 144
Label description 144
Note the three alarms must have different configurations you cannot have two or three identical alarms 144
The following table describes the labels in this screen 144
V300 series user s guide 144
Hapter 145
Logs screen 145
Overview 145
Chapter 14 logs 146
Label description 146
Logs continued 146
Sip message 146
Sip message to open this screen 146
The following table describes the labels in this screen 146
V300 series user s guide 146
You can view sip server messages and responses in this screen once the log is full old messages are deleted as new ones are created 146
Firmware screen 147
Hapter 147
Overview 147
What you can do in this chapter 147
After you see the firmware upload in process screen wait two minutes before logging into the v300 again 148
Chapter 15 tools 148
Figure 108 upload warning 148
Firmware upload 148
Label description 148
Note do not turn off the v300 while firmware upload is in progress 148
The following table describes the labels in this screen 148
Tools follow the instructions in this screen to upload firmware to your v300 148
V300 series user s guide 148
Figure 109 network temporarily disconnected 149
Figure 110 upload error message 149
Backup configuration 150
Configuration 150
Configuration screen 150
Restore 150
Restore configuration 150
Figure 112 configuration upload successful 151
Figure 113 temporarily disconnected 151
Note do not turn off the v300 while configuration file upload is in progress 151
Restore 151
Back to factory defaults 152
Figure 114 configuration restore error 152
Restart 152
Restart screen 152
Save debug log 152
Chapter 15 tools 153
Label description 153
Note each midi file can be up to 10k in size 153
Note the v300 has ten midi file slots if you upload a midi file to a file slot on the v300 the midi file already in the slot is deleted there is no way to retrieve the deleted file unless it is a default ringtone in which case you need to reset the v300 153
Ring maintenance 153
Ring maintenance screen 153
Ring maintenance the following screen displays 153
The following table describes the labels in this screen 153
This screen allows you to upload files to the v300 and use them as ringtones these files must be midi musical instrument digital interface files with a midi extension you can also download files from the v300 to your computer 153
V300 series user s guide 153
Figure 117 packet mirror example 154
Packet mirror 154
Packet mirror screen 154
Chapter 15 tools 155
Label description 155
Ring maintenance 155
The following table describes the labels in this screen 155
V300 series user s guide 155
Hapter 157
Overview 157
Power hardware connections and leds 157
Troubleshooting 157
I cannot see or access the login screen in the web configurator 158
I forgot the ip address for the v300 158
I forgot the password 158
I can see the login screen but i cannot log in to the v300 159
I cannot telnet to the v300 159
I cannot use ftp to upload download the configuration file i cannot use ftp to upload new firmware 159
I cannot access the internet anymore i had access to the internet with the v300 but my internet connection is not available anymore 160
I cannot access the internet through the v300 160
Internet access 160
The internet connection is slow or intermittent 160
I can make some voip calls but not others 161
I cannot make voip calls 161
Phone calls and voip 161
All my voip calls are of poor audio quality 162
I can make phonecalls but i cannot receive them or i can receive some phonecalls but not others 162
I cannot use some calling features 162
The incoming or outgoing audio is too quiet or too loud or i cannot hear the v300 s ring when a call is incoming 162
Ppendix 165
Product specifications 165
Appendix a product specifications 166
Feature description 166
Note only upload firmware for your specific model 166
Table 49 hardware specifications 166
Table 50 firmware specifications 166
V300 series user s guide 166
Appendix a product specifications 167
Feature description 167
Standard description 167
Table 50 firmware specifications 167
Table 51 standards supported 167
The following list which is not exhaustive illustrates the standards supported in the v300 167
V300 series user s guide 167
Appendix a product specifications 168
Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws 168
Complete the following steps to hang your v300 on a wall 168
Drill two holes for the screws 168
Note see table 49 on page 165 for the size of screws to use and how far apart to place them 168
Select a position free of obstructions on a sturdy wall 168
Standard description 168
Table 51 standards supported continued 168
V300 series user s guide 168
Wall mounting instructions 168
Figure 119 wall mounting example 169
Figure 120 masonry plug and m4 tap screw 169
Ppendix 171
Setting up your computer s ip address 171
Figure 121 windows xp start menu 172
Figure 122 windows xp control panel 172
Windows xp nt 2000 172
Figure 124 windows xp local area connection properties 173
Properties 173
Figure 125 windows xp internet protocol tcp ip properties 174
Verifying settings 174
Figure 126 windows vista start menu 176
Figure 127 windows vista control panel 176
Figure 128 windows vista network and internet 176
Windows vista 176
Figure 129 windows vista network and sharing center 177
Figure 130 windows vista network and sharing center 177
Note during this procedure click continue whenever windows displays a screen saying that it needs your permission to continue 177
Figure 131 windows vista local area connection properties 178
Figure 132 windows vista internet protocol version 4 tcp ipv4 properties 179
Verifying settings 179
Figure 133 mac os x 10 apple menu 181
Figure 134 mac os x 10 system preferences 181
Mac os x 10 and 10 181
Figure 135 mac os x 10 network preferences 182
Tcp ip tab 182
Ethernet 183
Figure 138 mac os x 10 network utility 184
Verifying settings 184
Figure 139 mac os x 10 apple menu 185
Figure 140 mac os x 10 systems preferences 185
Mac os x 10 185
Ethernet 186
Ethernet 187
Figure 143 mac os x 10 network utility 188
Linux ubuntu 8 gnome 188
Note make sure you are logged in as the root administrator 188
Verifying settings 188
Administration menu 189
Connections 189
Connections 190
Figure 146 ubuntu 8 administrator account authentication 190
Properties 191
Verifying settings 192
Figure 150 ubuntu 8 network tools 193
Computer menu 194
Linux opensuse 10 kde 194
Note make sure you are logged in as the root administrator 194
Computer menu 195
Figure 153 opensuse 10 yast control center 195
Figure 154 opensuse 10 network settings 196
Figure 155 opensuse 10 network card setup 197
Figure 156 opensuse 10 network settings 198
Figure 157 opensuse 10 knetwork manager 199
Figure 158 opensuse connection status knetwork manager 199
Verifying settings 199
Internet explorer pop up blockers 201
Pop up windows javascripts and java permissions 201
Ppendix 201
Enable pop up blockers with exceptions 202
Figure 160 internet options privacy 202
Figure 161 internet options privacy 203
Figure 162 pop up blocker settings 204
Javascripts 204
Figure 163 internet options security 205
Figure 164 security settings java scripting 206
Java permissions 206
Figure 165 security settings java 207
Java sun 207
Figure 166 java sun 208
Introduction to ip addresses 209
Ip addresses and subnetting 209
Ppendix 209
Structure 209
Figure 167 network number and host id 210
Subnet masks 210
Table 52 ip address network number and host id example 210
An ip address with host ids of all zeros is the ip address of the network 192 68 with a 24 bit subnet mask for example an ip address with host ids of all ones is the broadcast address for that network 192 68 55 with a 24 bit subnet mask for example 211
Appendix d ip addresses and subnetting 211
As these two ip addresses cannot be used for individual hosts calculate the maximum number of possible hosts in a network as follows 211
Binary 211
By convention subnet masks always consist of a continuous sequence of ones beginning from the leftmost bit of the mask followed by a continuous sequence of zeros for a total number of 32 bits 211
Decimal 1st octet 211
Nd octet 211
Network size 211
Rd octet 211
Subnet mask host id size maximum number of hosts 211
Subnet masks are expressed in dotted decimal notation just like ip addresses the following examples show the binary and decimal notation for 8 bit 16 bit 24 bit and 29 bit subnet masks 211
Subnet masks can be referred to by the size of the network number part the bits with a 1 value for example an 8 bit mask means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes 211
Table 53 subnet masks 211
Table 54 maximum host numbers 211
Th octet 211
The size of the network number determines the maximum number of possible hosts you can have on your network the larger the number of network number bits the smaller the number of remaining host id bits 211
V300 series user s guide 211
2 or 254 possible hosts 212
Alternative notation 212
Appendix d ip addresses and subnetting 212
For example 192 25 is equivalent to saying 192 with subnet mask 255 55 55 28 212
In this example the company network address is 192 68 the first three octets of the address 192 68 are the network number and the remaining octet is the host id allowing a maximum of 212
Last octet binary 212
Last octet decimal 212
Notation 212
Since the mask is always a continuous number of ones beginning from the left followed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet this is usually specified by writing a followed by the number of bits in the mask after the address 212
Subnet mask 212
Subnetting 212
Table 55 alternative subnet mask notation 212
The following table shows some possible subnet masks using both notations 212
V300 series user s guide 212
You can use subnetting to divide one network into multiple sub networks in the following example a network administrator creates two sub networks to isolate a group of servers from the rest of the company network for security reasons 212
Figure 168 subnetting example before subnetting 213
Example four subnets 214
Figure 169 subnetting example after subnetting 214
2 or 62 hosts for each subnet a host id of all zeroes is the subnet itself all ones is the subnet s broadcast address 215
Appendix d ip addresses and subnetting 215
Each subnet contains 6 host id bits giving 215
Ip subnet mask network number last octet bit value 215
Table 56 subnet 1 215
Table 57 subnet 2 215
Table 58 subnet 3 215
Table 59 subnet 4 215
V300 series user s guide 215
Appendix d ip addresses and subnetting 216
Broadcast address 216
Example eight subnets 216
Ip subnet mask network number last octet bit value 216
No borrowed host bits subnet mask no subnets no hosts per subnet 216
Similarly use a 27 bit mask to create eight subnets 000 001 010 011 100 101 110 and 111 216
Subnet planning 216
Subnet subnet address first address last address 216
Table 59 subnet 4 continued 216
Table 60 eight subnets 216
Table 61 24 bit network number subnet planning 216
The following table is a summary for subnet planning on a network with a 24 bit network number 216
The following table shows ip address last octet values for each subnet 216
V300 series user s guide 216
Appendix d ip addresses and subnetting 217
Configuring ip addresses 217
If the isp did not explicitly give you an ip network number then most likely you have a single user account and the isp will assign you a dynamic ip address when the connection is established if this is the case it is recommended that you select a network number from 192 68 to 192 68 55 the internet assigned number authority iana reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise you must also enable network address translation nat on the v300 217
No borrowed host bits subnet mask no subnets no hosts per subnet 217
Once you have decided on the network number pick an ip address for your v300 that is easy to remember for instance 192 68 but make sure that no other device on your network is using that ip address 217
Table 62 16 bit network number subnet planning 217
The following table is a summary for subnet planning on a network with a 16 bit network number 217
The subnet mask specifies the network number portion of an ip address your v300 will compute the subnet mask automatically based on the ip address that 217
V300 series user s guide 217
Where you obtain your network number depends on your particular situation if the isp or your network administrator assigns you a block of registered ip addresses follow their instructions in selecting the ip addresses and the subnet mask 217
Private ip addresses 218
Certifications 219
Copyright 219
Legal information 219
Ppendix 219
Notices 220
Viewing certifications 220
Zyxel limited warranty 220
Registration 221
End user license agreement for v300 223
Open software announcements 223
Ppendix 223
Agreement shall be interpreted so as to reasonably effect the intention of the parties 227
Appendix f open software announcements 227
Note note some components of this product incorporate source code covered under the open source code licenses to obtain the source code covered under those licenses please check zyxel technical support support zyxel com tw to get it 227
Software version url 227
Table 63 open source components 227
V300 series user s guide 227
Customer support 229
Ppendix 229
Czech republic 230
Denmark 230
Finland 230
France 230
Germany 230
Hungary 231
Kazakhstan 231
Malaysia 232
North america 232
Norway 232
Poland 232
Russia 232
Singapore 233
Sweden 233
Thailand 233
Ukraine 234
United kingdom 234
V300 series user s guide 235
V300 series user s guide 236
V300 series user s guide 237
V300 series user s guide 238
V300 series user s guide 239

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