Konica Minolta bizhub PRO 920 [7/980] Troubleshooting

bizhub PRO 920 Contents-5

5 Troubleshooting

5.1 If “Please Call Service” Message Is Displayed .............................. 5-3

To contact service representative.................................................. 5-3

Limited Use of the Copier in Trouble ............................................. 5-4

5.2 Clearing Mishandled Paper ............................................................. 5-5

To remove mishandled paper ........................................................ 5-5

5.3 If [Job List] Changes to [Mishandled Paper] or [No Paper] ......... 5-7

If [Job List] Changes to [Mishandled Paper] .................................. 5-7

If [Job List] Changes to [No Paper] ................................................ 5-7

To change the tray selection.......................................................... 5-8

To supply the empty tray with paper ........................................... 5-10

5.4 If Memory Full Message Is Displayed (Memory Overflow) ......... 5-11

5.5 If Power Off/On Screen Is Displayed ............................................ 5-12

To turn off/on the power .............................................................. 5-12

5.6 If No Response Screen Is Displayed............................................. 5-13

To turn off/on the power .............................................................. 5-13

5.7 Troubleshooting Tips ..................................................................... 5-14

Main Body.................................................................................... 5-14

ADF .............................................................................................. 5-15

Finisher (with Punch Kit)............................................................... 5-15

Z Folding Unit............................................................................... 5-15

Trimmer Unit ................................................................................ 5-16

6 Maintenance

6.1 Cleaning Image Scanning Section .................................................. 6-3

Cleaning the ADF Scanning Glass ................................................. 6-3

Cleaning the Original Glass............................................................ 6-3

Cleaning the ADF Guide Cover...................................................... 6-4

6.2 Checking Copy Count ...................................................................... 6-5

To check and print the counter list ................................................ 6-5

6.3 Preventive Maintenance................................................................... 6-7